Privacy & Data Protection Policy

When you place an order, request hardware customization, or contact our technician support team, we collect necessary customer details to facilitate order dispatch and lab support records.

• Contact Information: Name, delivery street address, destination PIN code, email address, and mobile contact number.
• Order & Hardware Details: Device model, serial number, selected configuration specifications, and bench-test records.
• Payment Verification Data: Direct UPI and Axis Bank transaction reference confirmation and receipt screenshots.

Collected data is strictly utilized for fulfilling orders and technical hardware assistance.

• Processing, packing, and dispatching your hardware via insured express logistics partners.
• Maintaining device serial registration and laboratory bench-test records in our active database.
• Transmitting invoice copies and real-time tracking milestones to your registered mobile and WhatsApp.
• Providing direct telephone and workbench technical support for hardware diagnostics.

We implement 256-bit SSL encryption across all web interactions. Your personal and billing details are protected behind secure server firewalls and are never leased, sold, or distributed to third-party marketing companies.

Our platform uses essential local browser storage and session cookies to maintain your shopping cart items, filter preferences, and checkout progress. No invasive tracking or cross-site advertising trackers are utilized.

You retain the right to review, update, or request the deletion of your customer profile and historical order records from our active database at any time by contacting our support desk.